Set or change your Safaricom bonga point pin

Bonga point pin

To ensure that your loyalty points are safe from fraudsters, it’s always wise to set a bonga point pin. Here is exactly how you can set a bonga points pin.

For prepay customers

1. Dial *126# from your dialer.

2. Reply with 4 to set or change your bonga point pin. 

3. Next, reply with 1 to set a new pin.

4. You will be prompted to enter your national identification number. Do so and press the send button.

5. In the next dialogue box, reply with the last amount of money you topped up recently to your Simcard and press the send button.

6. Enter your new pin in the next window and click on the send option.

7. Confirm the new bonga point pin you have just entered and proceed to the next step. Make sure that the two pins are similar since the system will not accept different pins.

8. A new window will appear showing up the pin that has been successfully set up.

For postpaid subscribers, call the Safaricom customer care representatives from your respective Simcard by dialing 200. Your pin will be automatically set so you don’t have to worry about any procedures.